1) Is shipping free?
We ship via USPS. The 1-3 business days method is sent via priority mail and a tracking number is provided. (No tracking number for first class mail, 4-7 business days, as per USPS). There is no guarantee that your rakhi will arrive in time for Raksha Bhandan (August 7, 2017) if ordered past the cutoff date, so please order accordingly.
Shipping cost Shipping time Cutoff date
$2.50 4-7 business days Saturday, July 29, 2017
$9.00 1-3 business days Tuesday, August 1, 2017
For orders placed after 8 PM on August 4, 2017, there is no guarantee that orders will arrive in time for Raksha Bandhan using 1-3 business days delivery times.
$24 Overnight Thursday, August 3, 2017
2) Can I send my FR directly to my brother?
Yes, of course. When you check out, select the "send as a gift" option. You can even include a personalized message with your FR. For multiple rakhis, you will have to go through the checkout process individually for each brother.
3) What is your return policy?
All sales are final. No refunds or exchanges. If the product arrives damaged, please take a photo and email it to firstname.lastname@example.org. If the damage is due to a mistake on our part, we will replace the FR for free. Please note: no exchange/refund inquiries will be honored after Raksha Bandhan.
4) Do you ship internationally?
No, for the 2016 Raksha Bandhan season, we will only be shipping within the continental United States (lower 48 states).